Welcome to Sablevein. We respect your privacy and are deeply committed to protecting your personal data and privacy security. This Privacy Policy outlines how we collect, use, disclose, store, and safeguard your personal information when you visit or make a purchase from our website.
Governing Law Notice: This Privacy Policy is governed by and construed in accordance with the laws of England and Wales (including but not limited to the Data Protection Act 2018 and the UK General Data Protection Regulation – UK GDPR). If you have any questions, please contact us using the details provided at the end of this policy.
1. Personal Data We Collect
When you visit the website, register an account, place an order, or interact with us, we may collect the following categories of personal data:
- Identity & Contact Data: Includes your first name, last name, email address, telephone number, delivery address, and billing address.
- Financial & Transaction Data: Includes payment card details (securely processed via encrypted third-party payment gateways; we do not store your full card details), order history, purchase total, and transaction details.
- Technical & Access Data: Includes your internet protocol (IP) address, login data, browser type and version, time zone setting and location, browser plug-in types, operating system and platform, and other technical characteristics of the devices you use to access this website.
- Usage Data: Includes information about how you use our website, view products, and interact with search terms.
- Marketing & Communications Data: Includes your preferences in receiving marketing from us and third parties, and your communication preferences.
2. How and Why We Use Your Data (Lawful Basis)
Under the laws of England and Wales and the UK GDPR, we must have a lawful basis to process your personal data. We primarily rely on the following bases:
| Purpose of Processing | Type of Data Involved | Lawful Basis under UK GDPR |
| To process, fulfill, and deliver your footwear orders, manage logistics, and handle after-sales service. | Identity, Contact, Financial, Transaction Data | Performance of a contract with you |
| To manage our relationship with you (notifying you of policy updates, responding to customer support inquiries). | Identity, Contact, Marketing & Communications Data | Performance of a contract or compliance with a legal obligation |
| To recommend products that may interest you (personalized marketing, discounts). | Identity, Contact, Usage, Technical Data | Your explicit consent, or our legitimate interest (to grow our business) |
| To administer and protect our website (troubleshooting, data analysis, system maintenance, fraud prevention). | Technical, Usage, Transaction Data | Our legitimate interests (ensuring network security and providing efficient service) |
3. Disclosure and Sharing of Your Data
We do not sell your personal data to any third parties. To provide a seamless shopping experience, we may share your necessary data with trusted third-party service providers, including:
- Logistics and Courier Companies: To deliver the footwear products you purchased to your specified address.
- Payment Gateways: To safely process your order transactions. All payments comply with PCI-DSS standards.
- Technical & Hosting Providers: To maintain our website operations, server security, and data storage.
- Professional Advisors & Legal Authorities: We may disclose data when legally required to do so by the courts of England and Wales, legal processes, or statutory regulatory bodies in order to comply with legal obligations.
4. International Data Transfers
As Sablevein serves a global consumer base, your personal data may be transferred to and stored on servers located outside the UK. When such international transfers occur, we implement strict protective measures, such as the Standard Contractual Clauses (SCCs) approved by the UK Information Commissioner’s Office (ICO), to ensure your data receives an equivalent level of protection as it would within the UK.
5. Data Retention Period
We will only retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Generally:
- Transaction and Financial records will be retained for up to 6 years in accordance with statutory obligations under HM Revenue & Customs (HMRC).
- Account registration info will be maintained for the duration your account is active, unless you request its deletion.
- Marketing preferences data will be kept until you choose to opt-out or unsubscribe.
6. Your Legal Rights
Under applicable UK data protection laws, you have the following core rights regarding your personal data:
- Right of Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete information.
- Right to Erasure (Right to be Forgotten): Under certain legal conditions, you have the right to request the deletion of your personal data.
- Right to Restrict or Object to Processing: You have the right to object to or restrict our processing of your data under specific circumstances.
- Right to Data Portability: You have the right to request that we transfer your data to you or a third party in a structured, commonly used machine-readable format.
- Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw it at any time (e.g., by clicking “Unsubscribe” at the bottom of our emails).
To exercise any of these rights, please contact us using the information below. We will respond within one month of receiving your request.
7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember shopping cart items, analyze traffic, and display personalized advertisements. You can configure your browser to refuse cookies, but please note that some parts of the website may not function correctly as a result.
8. Data Security
We have implemented industry-standard security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed in an unauthorized way. All online payment transactions are encrypted using SSL/TLS technology to guarantee secure fund and information transmission.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business operations. Any revisions will be posted on this page with an updated effective date at the top.
10. Contact Us
If you have any questions, complaints about this Privacy Policy, or wish to exercise your legal data rights, please contact us via:
Email: [email protected]