Effective Date: October 11, 2026
Thank you for shopping at Sablevein. We are committed to providing transparent shipping information and a reliable delivery experience.
1. Free Shipping on All Orders
We offer FREE STANDARD SHIPPING ON ALL ORDERS.
- Shipping Fee: FREE
- Minimum Purchase Requirement: None
- Shipping Method: Standard Shipping
No minimum order value is required to receive free standard shipping.
2. Order Processing Time
Orders are normally processed within 1–3 business days after payment confirmation.
Business days exclude weekends and applicable public holidays.
Processing may take longer during unusually busy periods, security checks or unexpected operational disruptions.
3. Estimated Shipping Time
Our estimated standard shipping time is:
10–15 business days after dispatch.
The total estimated delivery timeframe consists of:
- Order Processing: 1–3 business days
- Standard Shipping: 10–15 business days
- Shipping Cost: FREE
These timeframes are estimates, not guaranteed delivery dates.
4. Shipping Destinations
We ship to destinations available for selection at checkout.
Customers should enter their complete delivery address, including any required postal code and telephone contact information.
If a destination is unavailable, the checkout system may prevent an order from being completed.
5. Shipping Confirmation and Tracking
Once your order has been dispatched, we will normally send shipping confirmation to your registered email address.
Tracking information will be provided where available.
Please allow time for tracking information to become active after the carrier receives your parcel.
6. Shipping Delays
Delivery may occasionally be delayed by:
- Customs inspections.
- Public holidays.
- Severe weather.
- Carrier disruptions.
- Peak shopping seasons.
- Unexpected transportation problems.
- Incorrect or incomplete shipping addresses.
If your order is significantly delayed, please contact us at [email protected].
We will assist you in reviewing tracking information and resolving delivery issues where reasonably possible.
7. Incorrect Shipping Addresses
Customers should ensure that the shipping address provided at checkout is accurate and complete.
If you notice an error, please contact us immediately.
We will attempt to update the address before dispatch, but changes cannot be guaranteed once fulfilment or shipping has begun.
8. Lost or Missing Packages
If your parcel is significantly delayed or appears to be missing, please contact our customer support team.
We will investigate the issue with the relevant logistics provider.
Where an order is confirmed lost before delivery to the customer, we will provide an appropriate remedy in accordance with applicable consumer law.
9. Customs Duties and Taxes
Orders delivered internationally may be subject to customs requirements, import duties or taxes depending on their destination.
Applicable charges, if any, are determined by local laws and the arrangements disclosed during checkout.
Our free shipping policy applies to standard shipping fees and does not independently exempt purchases from government-imposed duties or taxes.
10. Returns
We offer a 30-day return policy for eligible products.
For information about returning an order or requesting a refund, please review our Refund and Returns Policy.
11. Contact Information
For shipping assistance:
Company: JINGLIN JIA LTD
Website: https://sablevein.com/
Email: [email protected]
Phone: +44 161 496 0128
Registered Address:
INITIAL BUSINESS CENTRE, UNIT 7
WILSON BUSINESS PARK
MANCHESTER
UNITED KINGDOM
M40 8WN